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Coronavirus Update 24/03/20

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If your enquiry is urgent, please contact our Managing Director Steve Lloyd for your issue to be discussed by phone on 07813 687862. Further instruction will then be provided.

IMPORTANT UPDATE 24/03/2020

WPL-Neyland-Update

As per last night’s UK government announcement, the following temporary changes have been made to our business.

SALES: CLOSED UNTIL RESTRICTIONS ARE LIFTED

AFTERSALES: LIMITED OPERATION – VERY URGENT APPOINTMENTS ONLY

We will now only be dealing with very urgent aftersales operations including urgent MOT tests for those who are keyworkers and require a car to continue with their urgent and important work during this difficult time. If your car was booked in for anything other than an urgent case over the coming days please contact us to discuss rescheduling.

We cannot and will not deal with anything that is deemed non-urgent under any circumstances due to the low numbers of staff that we are now currently operating with. 

Please note that if your car fails the MOT, we may now struggle to gain parts due to inevitable disruptions within the vehicle parts supply chain. It is therefore important that your MOT is not left until last minute. We are no longer able to offer courtesy cars.

We will endeavour to do our very best to keep keyworkers on the road and we all need to work together to make this happen.

IMPORTANT INSTRUCTIONS:

If you have an urgent issue, please call Steve Lloyd our Managing Director in the first instance on 07813 687862.

They will speak to you about the issue and speak with our limited team still able to assist. Further instruction will then be provided to you.

PLEASE DO NOT APPROACH ANY STAFF MEMBER FACE TO FACE.
DO NOT ATTEND AT OUR DEALERSHIP UNLESS SPECIFICALLY INSTRUCTED TO DO SO.
THERE WILL BE NO FURTHER PHSYICAL CONTACT BETWEEN CUSTOMERS AND STAFF.

What you can do while you are at home?

Even though our sales department is closed, our Vauxhall dealership has a great website (which is partnered with Vauxhall via the highly acclaimed GForces website management software) which is packed full of information relating to new and used vehicles. www.wplewis.co.uk. Please make use of this. You can customise cars online and do a lot of research from your home.

Our website www.wplewisneyland.co.uk has some great information about the used cars we have for sale and will be available once we reopen our sales department upon instruction from the government.

Please feel free to chat with us via direct message on Facebook. We are happy to assist and answer any questions.

At this difficult time, we must sacrifice own freedoms and privileges to ensure that we protect our families, our community, our country and our NHS. 

Stay at home, stay isolated and stay safe.

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